Legal

Legal & Privacy

The essentials on how Alpine Health Rx operates — medical, prescription, privacy, shipping, and terms of service.

Last updated July 14, 2026

1. Website purpose

This website is intended to provide general educational and informational content regarding wellness, telehealth, prescription treatment options, and related healthcare services.

This website itself does not provide medical advice, diagnosis, or treatment.

Medical services, evaluations, and prescriptions are provided only through licensed healthcare providers operating on secure third-party telehealth platforms.

2. Information we collect

Our website is designed to minimize the collection of sensitive information. We may collect limited non-medical information including your name, email address, phone number, customer support inquiries, device and browser information, website analytics data, and cookie and tracking information.

This information may be used to respond to inquiries, improve website performance, provide customer support, send marketing communications where legally permitted, and monitor website functionality and security.

3. Protected Health Information (PHI)

We do not collect, store, or maintain protected health information ("PHI") directly through this website.

If you proceed with a medical consultation, prescription request, or patient intake, you may be redirected to a HIPAA-compliant third-party telehealth platform operated by licensed providers and affiliated medical groups.

Any medical or health-related information submitted through those platforms is governed by the applicable provider's HIPAA Notice of Privacy Practices and related policies.

4. Third-party telehealth providers

Healthcare services available through links or referrals on this website are provided by independent licensed healthcare professionals and affiliated telehealth providers.

Third-party providers may handle medical evaluations, prescriptions, patient communications, payment processing, pharmacy fulfillment, identity verification, and HIPAA-compliant data handling.

We encourage all users to review the privacy policies and terms of any third-party healthcare platform before submitting information.

5. Cookies & tracking technologies

This website may use cookies, analytics tools, advertising pixels, and session tracking technologies.

These technologies help us understand website traffic, improve user experience, analyze marketing performance, and maintain security and functionality.

You may disable cookies through your browser settings at any time.

6. Marketing communications

By voluntarily submitting your contact information, you consent to receive customer support responses, order updates, appointment reminders, promotional emails, marketing communications, and SMS notifications where permitted by law.

You may unsubscribe or opt out at any time using the unsubscribe instructions included in communications. Message and data rates may apply for SMS communications.

7. No sale of personal information

We do not sell, rent, or distribute personal information to unrelated third parties for monetary compensation.

Information may be shared only with trusted service providers and healthcare partners necessary to operate services, process transactions, or fulfill legal obligations.

8. HIPAA & security

We take commercially reasonable steps to maintain the security and integrity of our website and associated systems.

Any protected health information is handled exclusively through HIPAA-compliant telehealth and medical provider systems where applicable.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

9. Medical disclaimer

The content provided on this website is for informational and educational purposes only and is not intended as medical advice.

Nothing on this website should be interpreted as a diagnosis, a treatment recommendation, a provider-patient relationship, or medical advice specific to your condition.

Always consult a licensed healthcare provider regarding medical concerns or treatment decisions. If you are experiencing a medical emergency, call 911 immediately or contact emergency medical services.

10. Prescription policy

Prescription products are available only after evaluation and approval by a licensed healthcare provider.

Prescription decisions are made at the sole discretion of the medical provider based on medical history, eligibility, safety considerations, and applicable laws and regulations.

Not all patients will qualify for treatment. Results may vary between individuals.

11. FDA disclosure

Statements made on this website have not necessarily been evaluated by the U.S. Food and Drug Administration unless specifically stated.

Products and services referenced on this website are not intended to diagnose, treat, cure, or prevent any disease except as determined by a licensed healthcare provider.

Compounded medications, where applicable, are not FDA-approved products and are prepared by licensed compounding pharmacies pursuant to applicable laws and regulations.

12. Subscription & billing terms

Certain products or services may be offered through recurring subscription plans.

By enrolling in a subscription program, you authorize recurring charges according to the terms disclosed during checkout. Subscriptions may automatically renew unless canceled prior to the renewal date.

Refund eligibility, cancellation procedures, and billing terms may vary depending on the product or service selected.

14. No doctor-patient relationship through website

Use of this website alone does not establish a doctor-patient relationship, a provider-patient relationship, or any medical duty of care.

A provider-patient relationship is established only after medical intake completion, provider review, and acceptance by a licensed healthcare professional where applicable.

15. Eligibility & age requirements

You must be at least 18 years old to use this website or affiliated services unless otherwise permitted by applicable law.

By using this website, you represent that you are legally eligible to use the services and that information submitted is accurate and truthful.

16. State availability

Services may not be available in all states or jurisdictions. Availability depends on provider licensing, state telehealth regulations, pharmacy restrictions, and applicable laws.

We reserve the right to limit service availability at any time.

17. Intellectual property

All content on this website, including logos, branding, graphics, text, website design, images, and marketing materials, is the property of Alpine Health Rx and may not be copied, reproduced, or distributed without written permission.

18. Limitation of liability

To the fullest extent permitted by law, Alpine Health Rx shall not be liable for indirect damages, consequential damages, loss of data, loss of profits, service interruptions, medical outcomes, or third-party platform failures.

Use of this website and affiliated services is at your own risk.

19. Changes to this policy

We may update this page periodically to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

20. Contact information

If you have questions regarding this Privacy Policy, Terms, or Legal Disclosures, please contact Alpine Health Rx at support@alpinehealthrx.com.